Using the module in the admin

In the admin open Orders → ClaimFoxy. You will see:

• the dashboard of the ClaimFoxy service (returns and complaints),
• the number of new and overdue cases,
• links to ClaimFoxy and to the module settings.

You also see the number of new and overdue cases in the header, so you are notified even when the tab is not open.

When you open the tab, the module requests a one-time login link (SSO) from the server and shows ClaimFoxy right on the page. You do not need to log in separately.

• The connection goes from the shop’s server. The API key never reaches the browser.
• If ClaimFoxy does not appear on the page (the browser blocks third-party cookies), use the Open in a new tab link.

You manage returns and complaints themselves in ClaimFoxy (claimfoxy.eu). This module only provides the connection to the admin.