Getting started

WEB Vision modules are add-ons for PrestaShop shops from a Slovak developer. They extend a shop with functions such as e-invoices, a cookie banner, payments, shipping or analytics. This documentation is for the user of a module: it explains what a module does, where and how it is set up, and what to do when something does not work.

Choose a module in the module catalog and read its overview. Check that its compatibility matches your PrestaShop and PHP version.

1. Download the module in your customer account under My account → My modules. The license file is already included in the package.
2. In the PrestaShop admin, open Modules → Module Manager and click Upload a module.
3. Select the downloaded ZIP file. Once it is uploaded, install the module.
4. Click Configure next to the module.

Set the module up according to its documentation. Every module has the pages Installation, Settings and Troubleshooting.

• If a module needs a regular task, set up cron. The procedure is in the guide How to set up cron.
• Before you delete or change data in bulk, make a database backup.

Page	Content
Overview	What the module does, what you need, basic data (version, compatibility).
Installation	Uploading, first settings, trying it out, license, updating.
Settings	The meaning of all fields in the admin.
Usage	What you see in the admin and what the customer sees (for some modules).
Troubleshooting	The most common problems, their causes and solutions.

The module license is perpetual and valid for one paid domain, its subdomains and local copies. The price includes 12 months of updates and support, which can be extended.

• You can see the license status in the last License panel in the module settings. You can also upload a new .lic file there.
• Without a valid license the module does not work. The settings show only the License panel.
• Moving to another domain: the module keeps working for another 14 days with a warning, then it switches off. You change the domain in your customer account (My account → My modules).
• When the 12 months of updates end, the module keeps working; you just do not receive new versions.
• Multistore is supported if all shops run on the licensed domain or its subdomains (e.g. eshop.sk and wholesale.eshop.sk).
• At most once a day (when you open the settings) the module checks the license and looks for new versions. It sends only the license number, the domains and the versions of the module, PrestaShop and PHP.

Questions about the license and other answers are in the frequently asked questions.

If a new version is available and your updates are active, the License panel (the last panel in the module settings) shows an Update to X.Y.Z button.

1. Click the button and wait. Do not close the page; it takes a few minutes at most.
2. The module downloads the new version from moduly.webvision.sk, checks it and installs it.
3. The original version is saved as a backup. If the update fails, it is restored automatically.

What is new in the version is shown in the What’s new drop-down in the same panel.

• Major versions (e.g. from 1.x to 2.0) may change behavior or settings. Read the changes before updating; the link is next to the button.
• If several WEB Vision modules have a new version, the Update all WEB Vision modules button updates them at once.
• If updates have ended (the 12 months are over), the module keeps working. You can download a new version after extending your updates in your customer account.
• Rolling back: the Roll back version button is in the License panel under Details.
• An overview of available updates is on the Module updates page.

• Guides: cron, clearing the cache, database backup.
• Frequently asked questions.
• The Troubleshooting page in the module’s documentation.

If you cannot solve a problem, write to support via the contact page and include:

• the module version (shown in the License panel) and the PrestaShop version,
• the exact error text (ideally a screenshot),
• a description of what you did and what you expected,
• the address of your shop.

Support and updates are included for the first 12 months after purchase.