Troubleshooting

Check:

1. Is the license valid and the module enabled?
2. Is the product discounted? If not, turn off Only for discounted products.
3. Is the customer group chosen for which the price is recorded?
4. Is the product indexed? Click Index now.
5. Is display on the detail or in the listing turned on?

Run Index now. Remember that the history is collected from installation. For a freshly installed module there is nothing to show until a price changes.

Changes that do not trigger a record by themselves (a dated discount) take effect after a cron run, or after manual indexing. Set up cron, for example once a day.

The theme does not call the hook displayProductPriceBlock. Use the widget (see Indexing, the chart and a custom place).

That is expected: changing the lowest price type deletes the collected history. Choose the type before starting discounts.

If an update fails, it usually rolls back by itself. If it did not, the original version is saved in this folder:

modules/.mvkit/backup/mv_omnibus@<version>

Rename the modules/mv_omnibus folder (e.g. to mv_omnibus_new) and rename the backup folder to mv_omnibus. The settings remained in the database.

If you cannot solve a problem, write to support via the contact page and include:

• the module version (shown in the License panel) and the PrestaShop version,
• the exact error text (ideally a screenshot),
• a description of what you did and what you expected,
• the address of your shop.

Support and updates are included for the first 12 months after purchase.